We help online stores sell while they sleep.
MetaBaskets is an AI sales and support agent for online stores, built in Chennai. It answers your customers on WhatsApp, Instagram, your website and phone - with your real products, prices and policies.
Why we started
Every unanswered message is a lost sale.
We started MetaBaskets after watching small and growing stores struggle with the same problem.
Questions arrive at all hours
Shoppers message at 11 pm asking about size, colour, stock and delivery. By morning many have bought somewhere else.
Small teams can't reply to everyone
The same questions come in on WhatsApp, Instagram and the website, every day. Answering them all takes a full-time person.
Slow replies lose sales
A shopper who waits hours for a price or a size chart rarely comes back. Speed decides the sale.
What we do
An AI teammate that knows your store.
Connect your store, add your policies and FAQs, and MetaBaskets starts replying in minutes - recommending products, sharing prices and links, tracking orders and answering support questions, day and night.
Sales Agent
Finds the right product and helps the shopper buy.
Support Agent
Answers order, delivery and return questions.
Every channel
WhatsApp, Instagram, website chat and phone.
Your store, live
Works with Shopify and your own website content.
What we believe
How we build.
Honest answers
The AI reads your live store - real prices, real stock. When it doesn't know something, it says so instead of guessing.
People stay in control
Any chat can be handed to your team in one step, and the AI hands over by itself when a customer needs a person.
Your data is yours
Your store and customer data are used to serve your customers, nothing else. Read exactly how in our privacy policy.
Built for India
WhatsApp first, prices in rupees, and chat in English, Tamil, Hindi and Telugu.
Contact us
Talk to a real person.
Want a demo, help setting up, or a price for your store? Message or call us and our team will get back to you.
Contact
MetaBaskets
- +91 70925 75859
- WhatsApp +91 70925 75859
- [email protected]
- [email protected]
- Flat No. 2, Plot No. 1051, Arun Builders Ground FloorI Block, 35th Street, 18th Main Rd, Anna NagarChennai, Tamil Nadu 600040
Let your AI team start selling and supporting tonight.
Connect your store, train your AI and start helping customers across every channel.
Free plan available · No card required